Information We Collect
Rock9 may collect details supplied during registration, verification and support, including contact information, date of birth, identity documents and payment ownership evidence.
Why Information Is Used
Information may be used to provide the service, process transactions, verify identity and age, secure accounts, investigate disputes, prevent fraud, administer promotions and meet legal obligations.
Where permitted, contact details may also be used for service messages or marketing preferences.
When Information Is Shared
Relevant information may be shared with payment processors, game providers, identity services, professional advisers, regulators or authorities when needed to deliver the service or meet an obligation.
Rock9 should disclose only what is reasonably required for the stated purpose and applicable process.
Storage and Security
Administrative, technical and organisational measures are used to reduce unauthorised access, loss or misuse. No online system can promise absolute security, so players should also protect passwords and devices.
Retention
Records may be retained while an account is active and for a further period required by operational, dispute, fraud-prevention or legal needs. Different record types can have different retention periods.
Your Choices
Depending on applicable law, a player may ask to access or correct information, raise a privacy concern, or change eligible communication preferences. Identity confirmation may be required before a request is completed.
Information We Collect
Rock9 may collect details supplied during registration, verification and support, including contact information, date of birth, identity documents and payment ownership evidence.
Why Information Is Used
Information may be used to provide the service, process transactions, verify identity and age, secure accounts, investigate disputes, prevent fraud, administer promotions and meet legal obligations.
Where permitted, contact details may also be used for service messages or marketing preferences.
When Information Is Shared
Relevant information may be shared with payment processors, game providers, identity services, professional advisers, regulators or authorities when needed to deliver the service or meet an obligation.
Rock9 should disclose only what is reasonably required for the stated purpose and applicable process.
Storage and Security
Administrative, technical and organisational measures are used to reduce unauthorised access, loss or misuse. No online system can promise absolute security, so players should also protect passwords and devices.
Retention
Records may be retained while an account is active and for a further period required by operational, dispute, fraud-prevention or legal needs. Different record types can have different retention periods.
Your Choices
Depending on applicable law, a player may ask to access or correct information, raise a privacy concern, or change eligible communication preferences. Identity confirmation may be required before a request is completed.