Safer Play

Responsible Gaming

Practical controls and early warning signs that help keep gambling in its intended place: entertainment.

Limits work best before the session

Responsible play is not about predicting outcomes. It is about deciding how much time and money can be spent, recognising change early, and using support before harm grows.

Set Personal Boundaries

Choose an affordable entertainment budget and a finishing time before playing. Treat both as firm limits rather than targets to extend after a win or loss.

Know the Warning Signs

Warning signs can include hiding activity, spending more than intended, repeatedly trying to recover losses, missing responsibilities, borrowing money or feeling anxious when unable to play.

One sign is enough to pause and reassess; support does not need to wait for a crisis.

Account Controls

Available controls may include deposit limits, time-outs, promotional preferences or self-exclusion. Ask support which options apply to the account and how long each restriction remains in place.

Supporting Someone Else

Approach the conversation privately and without blame. Focus on specific changes you have noticed, encourage professional support and avoid lending money that may continue the pattern.

Immediate Support

If gambling is causing financial distress, conflict or thoughts of self-harm, stop using the account and seek qualified local help immediately. Emergency services should be contacted where anyone is in immediate danger.

Set Personal Boundaries

Choose an affordable entertainment budget and a finishing time before playing. Treat both as firm limits rather than targets to extend after a win or loss.

Know the Warning Signs

Warning signs can include hiding activity, spending more than intended, repeatedly trying to recover losses, missing responsibilities, borrowing money or feeling anxious when unable to play.

One sign is enough to pause and reassess; support does not need to wait for a crisis.

Account Controls

Available controls may include deposit limits, time-outs, promotional preferences or self-exclusion. Ask support which options apply to the account and how long each restriction remains in place.

Supporting Someone Else

Approach the conversation privately and without blame. Focus on specific changes you have noticed, encourage professional support and avoid lending money that may continue the pattern.

Immediate Support

If gambling is causing financial distress, conflict or thoughts of self-harm, stop using the account and seek qualified local help immediately. Emergency services should be contacted where anyone is in immediate danger.